Latest articles from Jamaica


BPIAJ chief: Jamaica can lead Caribbean's BPO rise

Yoni Epstein, the president of the Business Process Industry Association of Jamaica and Itel BPO Solutions’ chief executive, has a vision. He tells Natasha Turak about his plan to turn the Caribbean island into a world-leading BPO destination over the next 10 years.


At your service: Jamaica's tailor-made training aims to keep investors happy

The importance of training is recognised at all levels throughout Jamaica, to the point where many of its government-sponsored programmes are developed to cater to the specific needs of the industries investing in the country. Natasha Turak reports on the impact this has had with regards to FDI. 

Jamaica_Call centre

Building Jamaica's BPO reputation

To realise its ambition of becoming a globally known hub for BPO operators, Jamaica needed to attract big-name players. The Barnett Tech Park – in bringing in Vistaprint, and then Advanced Call Centre Technologies and Xerox – did just this, giving the country international credibility. Natasha Turak looks at how these essential first steps were taken.


Jamaica looks to realise its global BPO ambitions

Jamaica is eager to claim its share of the international outsourcing market and with a young, educated population, strong links to the US and the UK, a government committed to business-friendly policies, and an aptitude for customer service, the sector is expanding fast. 


Professional services in paradise: Jamaica's new focus

Renowned as a holiday destination, Jamaica is keen to position itself as a hub for professional services and business process outsourcing in a bid to attract more FDI and create much-needed jobs.

Anthony Hylton

Jamaica fights for its corner of global trade map

Jamaica has set itself the target of becoming the number one global trade hub in the Americas, exploiting its position near the Panama Canal and playing to its strengths as a service-based economy. The country's minister of industry, investment and commerce, Anthony Hylton, tells Courtney Fingar how this ambitious plan is progressing.

Peter Phillips

Jamaican finance minister looks for pain to pay off

Jamaica's negotiations with the IMF, which culminated in its four-year Extended Fund Facility, were long and arduous, and the country is now coming to terms with the requirements of the agreement, such as a public sector wage freeze. However, its minister of finance, Peter Phillips, is confident the rewards will now come.

Caribbean experiences FDI growth in 2013

Inward FDI in the Caribbean was up by more than 25% in 2013, compared with the previous year.

Jamaica's investment promotion agency, Jampro

Caribbean IPAs go extra mile to fight preconceptions

Dogged by preconceptions of the region being a little more than a holiday retreat or a tax haven, investment promotion agencies in the Caribbean are focusing upon providing the best possible service to would-be investors – both large and small – in order to attract international businesses to their countries.

Good call: the risk-takers who made Jamaica a mobile success story

Nick Kochan reports on how a group of Irish entrepreneurs are proving the sceptics wrong about Jamaica.

Global greenfield investment trends

Crossborder investment monitor

fDi Markets is the only online database tracking crossborder greenfield investment covering all sectors and countries worldwide. It provides real-time monitoring of investment projects, capital investment and job creation with powerful tools to track and profile companies investing overseas.

Click here to find out more about fDi Markets

Corporate location benchmarking tool

fDi Benchmark is the only online tool to benchmark the competitiveness of countries and cities in over 50 sectors. Its comprehensive location data series covers the main cost and quality competitiveness indicators for over 300 locations around the world.

Click here to find out more about fDi Benchmark

Research report

fDi Intelligence provides customised reports and data research which deliver vital business intelligence to corporations, investment promotion agencies, economic development organisations, consulting firms and research institutions.

Find out more.