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Customer contact centres
40 results
Free zones
Kenya debuts services-focused free zone
BPO
Generative AI’s impact on services divides industry
Interview
Itel’s ‘bullish’ bet on Guyana’s BPO industry
Podcast
Rising Ecosystems #13: Chennai's recipe for global SaaS success
Europe
fDi Diaries: How Latvia used its Covid-19 response to attract investment
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Locations
BITC – Botswana, the rise of Africa's outlier CH 1/4
Customer contact centres
Tétouan’s offshore haven
Supply chains
LatAm free zones generate 1m direct jobs
Podcast
Three FDI sectors Covid-19 will change forever
Coronavirus
fDi’s Virus Diaries: ‘Location is more important now than ever’
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