Customer contact centres

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Kenya debuts services-focused free zone

Generative AI’s impact on services divides industry

Itel’s ‘bullish’ bet on Guyana’s BPO industry

Rising Ecosystems #13: Chennai's recipe for global SaaS success

fDi Diaries: How Latvia used its Covid-19 response to attract investment

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BITC – Botswana, the rise of Africa's outlier CH 1/4

Tétouan’s offshore haven

LatAm free zones generate 1m direct jobs

Three FDI sectors Covid-19 will change forever

fDi’s Virus Diaries: ‘Location is more important now than ever’

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